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My plasma''s monitor will only work for less
Sent to TV Experts May 22 10:19 PM

My plasma''s monitor will only work for less than an 1/2 an hr.,,,. Sometimes, 5, 15, or 20 min. What happens is that I get a sudden black and red picture, quickly followed by a total black-out.

Customer (name blocked for privacy)
Status:  Closed   Value: $9
Info Request
May 23 3:08 AM (4 hours and 48 minutes and 41 seconds later)
         

Hi Customer (name blocked for privacy). Thank you for asking your question on Just Answer. The other Experts and I are working on your answer. By the way, it would help us to know:

-Could you explain your situation a little more?

What is the model number of the monitor?

How long have you owned the monitor?

What have you tried to correct the problem?

Thank you again for trusting us with your problem. Please reply as soon as possible so that we can finish answering your question.

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Edward -- Technician99% Positive Feedback on 884 TV Accepts
20 plus years in TV repair 40 years of electronics as a hobby,
Reply
May 29 12:01 AM (5 days and 20 hours later)
         
Dear Edward,

Thank you for your belated reply. I am a disabled vet, so I can't tell you how much I apprediate your service.
To question: 1; I have a Zenith 42 in Model No/P42W24BX. Q. 2: I've owned the monitor since January 23rd, 2004. Q.3: Initial efforts were to just totally disconnect all power sources or power down. This action, would initially, restore picture quality, but, as I said, in my initial inquiry, the picture would only last less than i/2 hour, by suddenly turning a black red foreground, and quickly blacking out entirely. All other functions work fine.

I took it in to a local place. (I live in Oakland, CA) They charged me $50.00 dollars jsut to look at it. I called today and they told me that I needed a "scan board", and that for all parts and labor, it would cost $675.00 to repair. I don't have any money saved, except to say that I could put it on plastic and budget long term. Please advise.

Sincerely,
Jesus Pallan
Customer (name blocked for privacy)
Answer
May 29 12:39 AM (37 minutes and 31 seconds later)
         
ACCEPTEDCheck Mark

The problem could very well be the scan board. The price to repair the TV seems high but the prices in your location could very well be higher than other locations. Very often you will get better prices from a small repair shop VS a large repair facility. If you can locate a TV service that will repair the board instead of replacing it, the cost could be much less. This problem is often failed capacitors on the board. Once repaired the TV can fail at any time, therefore I honestly would consider replacing the TV instead of having it repaired if the cost was going to be in excess of $250. You will find that the large screen LCD HDTV will provide a very good picture and cost less to operate.


Should you require further clarification, never hesitate to ask. It would be my pleasure to clarify my answer to your question. If after reviewing the above information, you have additional questions, I will be glad to answer them. My goal is your 100% satisfaction with all questions I answer.

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Regards,

Edward

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Edward -- Technician99% Positive Feedback on 884 TV Accepts
20 plus years in TV repair 40 years of electronics as a hobby,
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